Lahore is home to a growing call center industry, with
both local and international companies operating within the city. Some of the
top call centers in Lahore are known for providing excellent customer service,
business process outsourcing (BPO), and IT support services. Here’s a list of
some of the top 10 call centers in Lahore:
1. Abacus Consulting
- Specialization:
BPO services, customer service, and IT solutions.
- Overview: One
of the largest BPO and consulting firms in Pakistan, offering high-quality call
center services for both local and international clients.
2. Mindbridge
- Specialization:
Customer service, technical support, and inbound/outbound sales.
- Overview:
Mindbridge is well-known for providing excellent customer service and BPO
solutions, including both inbound and outbound call center services.
3. TRG (The Resource Group)
- Specialization:
BPO and customer service.
- Overview: TRG
Pakistan is a major player in the outsourcing industry, providing various
business services, including call center operations for large international
clients.
4. Systems Limited
- Specialization:
IT solutions and BPO services.
- Overview: A
leading IT company in Pakistan, Systems Limited also offers high-quality
outsourcing services, including call center operations for local and
international businesses.
5. Ovex Technologies
- Specialization:
IT-enabled services and BPO.
- Overview: Ovex
Technologies provides a wide range of services, including customer support,
back-office services, and technical support, with a strong focus on the North
American market.
6. Ibex Global (formerly TRG)
- Specialization:
Outsourced customer support, technical support, and sales.
- Overview: A
global BPO leader, Ibex Global provides excellent outsourcing solutions to
international companies, especially in the telecommunications and tech sectors.
7. MTBC (Medical Transcription Billing Company)
- Specialization:
Medical billing and customer service.
- Overview: MTBC
offers specialized services in the healthcare sector, including call center
operations related to medical billing, customer service, and support.
8. Xavor Corporation
- Specialization:
IT consulting and BPO services.
- Overview:
Xavor focuses on providing top-quality outsourcing services in IT and business
processes, with a strong reputation for their customer support solutions.
9. Vivo Pakistan
- Specialization:
Customer service and technical support.
- Overview:
Vivo, a major mobile manufacturer, runs its call center operations in Lahore,
providing excellent customer support for mobile users across Pakistan.
10. Insolito Associates
- Specialization:
Inbound and outbound customer support.
- Overview: A
mid-sized BPO company offering quality call center services, including sales,
technical support, and customer care.
These call centers are well-regarded for their professional services, making them the top choices for businesses looking for outsourcing solutions in Lahore.
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